Contact Us

We’d love to hear from you.

If you have any questions about your order, shipping information, products, or general inquiries, our support team is always here to help. At UrbanCarryCo, we are committed to providing friendly and responsive customer service to ensure you have the best shopping experience possible.

Customer Support Information

UrbanCarryCo
39297 WESTERN Rd - Rte 2, Rosebank, PE C0B 1B0, Canada

Email: support@urbancarryco.store
Phone: (403) 736-4000

Customer Service Hours

Monday – Friday: 9:00 AM – 6:00 PM
Saturday: 10:00 AM – 4:00 PM
Sunday & Holidays: Closed

Need Help?

Feel free to contact us regarding:

  • Order status and tracking
  • Shipping and delivery questions
  • Returns and refund assistance
  • Product information
  • General customer support

Our team aims to respond to all inquiries within 24–48 business hours.

Thank you for shopping with UrbanCarryCo. We appreciate your trust and support.